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Not receiving Email from eBay

I didn't get most of my saved search emails this morning. 

 

I just purchased something and didn't receive any emails regarding it. 

 

 

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Not receiving Email from eBay

I believe there are server issues right now.

 

Hey devon@ebay - see above. There are other threads on this forum about sale email confirmations not making it through. Also with messages, CC to email is not going through.

 

Can you let us know if there's a tech ticket on this or if it's too early? Thanks!

 

UPDATE: Seems like emails are coming on approx a 1 hour delay.

Message 2 of 7
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Not receiving Email from eBay

My sale and shipping label email confirmations were also on an hour delay this morning. 

Message 3 of 7
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Not receiving Email from eBay

The order confirmation came through.

 

Still no saved searchs though...

OK, in the name of full disclosure, I did receive Some this morning. I'm thinking, but not checking because I'm lazy, is I received some from one of my IDs and not from the other ID. Helpful? Probably not. Thank you.

Message 4 of 7
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Not receiving Email from eBay

"UPDATE: Seems like emails are coming on approx a 1 hour delay."

 

That's why I'm experiencing as well. Two offers and counteroffers that were made about two hours ago in the app just showed up in my email within the last 15 min.

Message 5 of 7
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Not receiving Email from eBay

I was not notified by email of a sale on the 12/29 but saw a app notification that I was overdue purchasing a label.  The purchase is going out today on the 2nd, but I'm worried that the delay will cause a less than stellar feedback.

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Not receiving Email from eBay


@clarecorrecreations wrote:

I was not notified by email of a sale on the 12/29 but saw a app notification that I was overdue purchasing a label.  The purchase is going out today on the 2nd, but I'm worried that the delay will cause a less than stellar feedback.


Hi kyle@ebay . If you're looking for additional use cases of how this has impacted buyers and sellers, refer to the quoted post. Thanks.

Message 7 of 7
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