04-01-2022 08:36 AM
I am not able to generate a shipping label. When I try - I get a message = Something went wrong, please try later. Any ideas?
04-01-2022 12:02 PM
Check to make sure that the weight and dimensions match the chosen shipping method; if you try to generate a First Class label for an oversize or overweight package you can get that error, for instance.
Otherwise, is there anything odd about the address? Another country or extra long lines of text? Some country addresses need to meet very specific format requirements. Hong Kong addresses are particularly troublesome and prone to generate error messages unless the format is correct.