04-28-2021 05:58 AM
I am no longer receiving emails from eBay for Saved Searches or for Won/Lost Items.
I contacted customer service and they could not figure out why this issue was happening. Does anyone have any suggestions on how to receive emails again?
Thanks.
04-28-2021 06:07 AM - edited 04-28-2021 06:11 AM
There is already a thread re this. I'm US based and on one of my accounts, have not received emails since 4/12. Messages are in message center, but no emails. Called twice and received the same answer... 'Check notifications, open a ticket, wait 12/48 hours, and will refresh your account' Still nothing. Going to make my third call today. Not happy with the incompetence. Don't even know it a ticket has been opened or if the issue is even being addressed.
P.S. BTW, only emails coming through are messages from other users. Nothing from eBay
04-29-2021 08:34 AM
Ive been having the same issue for 24 hours. I has items sold and wasnt aware. I dont get sold notifications on app nor email.Hope this is fixed soon.
07-11-2021 04:29 AM
I just wanted to get this back to the tech attention again since I haven't had my searched items emails for 2 days now. This is HOW I purchase so they are losing money from myself and others who buy this way!!! I am getting all other emails without problems.
06-07-2024 01:08 PM
Fk ebay, if tgey do not fix this issue, I am done with them