cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not Receiving Emails From eBay

I am no longer receiving emails from eBay for Saved Searches or for Won/Lost Items.

 

I contacted customer service and they could not figure out why this issue was happening.  Does anyone have any suggestions on how to receive emails again?

 

Thanks.

Message 1 of 5
latest reply
4 REPLIES 4

Not Receiving Emails From eBay

There is already a thread re this.  I'm US based and on one of my accounts, have not received emails since 4/12.  Messages are in message center, but no emails.  Called twice and received the same answer... 'Check notifications, open a ticket, wait 12/48 hours, and will refresh your account'  Still nothing. Going to make my third call today.  Not happy with the incompetence.  Don't even know it a ticket has been opened or if the issue is even being addressed.

 

P.S. BTW, only emails coming through are messages from other users.  Nothing from eBay

A computer app is a reflection of its creator. Show me a robust computer app and I will show you an intelligent programmer.
Message 2 of 5
latest reply

Not Receiving Emails From eBay

Ive been having the same issue for 24 hours. I has items sold and wasnt aware. I dont get sold notifications on app nor email.Hope this is fixed soon.

Message 3 of 5
latest reply

Not Receiving Emails From eBay

Anonymous
Not applicable

I just wanted to get this back to the tech attention again since I haven't had my searched items emails for 2 days now.  This is HOW I purchase so they are losing money from myself and others who buy this way!!!  I am getting all other emails without problems.

Message 4 of 5
latest reply

Not Receiving Emails From eBay

Fk ebay, if tgey do not fix this issue, I am done with them

Message 5 of 5
latest reply