09-06-2021 06:03 PM
09-06-2021 08:44 PM
If you are asking about an eBay gift card, then possible answers include:
1) The card was not activated at the time of purchase.
2) You have used the card and now the remaining balance (if any) is linked to your account.
3) Someone else has used the card.
https://pages.ebay.com/giftcard/faqs.html