No Link to Leave Feedback in App

[rubiano98]

I can't seem to find a way in the Ebay Android app to leave feedback for a seller. Other than going to the page with the purchase what other way is there? What am I overlooking? 

[eburtonlab]

I see a "Leave Feedback" link under the item picture on the Purchases page, and also a link to leave feedback on the item page itself.

[myhomeschooldelights]

@rubiano98 

I have an Android Samsung Galaxy Note 9 and see a clear link within "Purchases" on my account using the app.    It is not there if you have already left feedback.  Could you have possibly done so already for the purchase?  Also, how updated is your phone?  It's my understanding that some older ones won't support all the features.

[rubiano98]

I have been an Ebay member since 1997 and have left probably around 1000 feedbacks. On the computer version of Ebay - when going to the "Purchase History" - to the right of each purchase is a list of options, with  "Leave Feedback" being the top one. 

Why can't it be obvious like that when using the Ebay app for Android? Why does it have to be "hidden"? I realize it's not hidden ~if~ one knows where to find it.  

How hard would it be for the Ebay Android app developers to put the same list of options next to each item in "Purchases"? 

[eburtonlab]

The eBay app is always going to be a stripped down version of the web site -- that follows as a direct result of phones having less screen real estate than desktop monitors.

If you are not happy with the trade-offs that the app designers have chosen, you may be better off using a mobile browser and requesting the desktop site version of the page. That may require resizing the screen, or zooming in or out using finger-spreading, but at least all the features will be present and located where you expect them to be.

[rubiano98]

I see it now. It was cut off the screen on my tablet. I had to scroll over to see it. If I held the tablet in horizontal mode it would show up,  I'm in the habit of holding it vertically.