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My cart and My collections won't work. I need tech help.

The sections on My Ebay are going downhill fast. My Collections, where I place a lot of things I wanted to buy was only slightly working and now doesn't work at all. The link on the drop down menu just gives me an error message saying there is a problem. I used to be able to access a few of my collections by adding something to them and then looking in. Only a few actually worked. Now I get a message that says "system error" on them when I try to add anything. My Cart is a total mess. It takes a LLLOOOOONNNNNGGGGG time to put something in, if I even can do that. Usually there is an error message that they can't load my cart and if the problem keeps happening to contact support. Well, the number of times I tried that was many long long phone calls talking to be people who didn't know as much as I did and offered no help. One person said there wasn't really any tech support and to change my operating system, which didn't work of course.  My "lists" don't work anymore. I put things in there only to realize I can't access them and then the link to put something in a list disappeared, never to be heard from again. So far there has been NO help or change for 2 years after continued phone calls. I want to sell, but not here if they cannot fix anything and are not interested in the problems. I head out and shop more and more other places and plan to look for a different place to sell my items. If someone really does monitor these questions, please take note. Other sites are profiting from your inaction. If anyone out there knows of a way to contact these people or to fix the problems, please let me know.

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My cart and My collections won't work. I need tech help.

AGREE 100%!  Obviously no one cares, as this problem is ongoing, what idiots they are! If I cannot save items in collections i have made, there is no way in Hades that I will bother to keep re-searching in order to buy! Their search engine is a hot mess anyway, always has been flawed, and I can't depend on using it. 

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My cart and My collections won't work. I need tech help.

@clevelandite69

 

Please reply to Trinton on this thread - https://community.ebay.com/t5/Technical-Issues/My-Collection/td-p/26696936/jump-to/first-unread-mess...

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
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My cart and My collections won't work. I need tech help.

The Ebay Collections have been having a problem off and on for over a year, but this time it's been 24 hours for me and it hasn't been fixed. So try these steps:

- Go to your browser and clear your cache.

- Reboot your PC.

 

Does it work now?

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