My Store Has "Vanished" to the Public! No One Fixing My Problem!!!

[organicqueen]

After so many years of being on EBay, I feel frustrated and desperate!!!

I have had a successful Store for six years now.

Last week, my Store "vanished"!

I have 981 Active Listings that are NOT showing to the public. I have called EBay 7 times, asked to talk to different people in a very polite but assertive way, left and right...to no avail, because it seems I am falling through the cracks and my voice is just not being heard.

I have many of my loyal Customers texting me, calling me and contacting me through FB to know why my products are not showing and they think I went "out of business"! It took me 6 years to slowly but surely, built myself a business that is collapsing by the day.

They tell me that while updating "changes" on EBay, a bug has caused this problem on some Sellers Stores. To be patient...Well, patience is running out here because my Store is non-existing and no one seems to be working on solving  my problem at all!

If this problem subsides, I will end up shutting down my Store. I have no other alternative because this "ghost" technical team does not seem to have any direct contact with the people I talk to. HHHHHEEELLLPPP in NOT on the way here!!!! Frustrated Gabby Lewis, Owner of Organic Queen Store

[brestradingpost]

Yes, you are correct. I checked your store and only 3 items are showing up for sale.  That is very weird.....since you are listed as a high seller....

[carlqsportscards]

Paging an ebay employee for you.

tyler@ebay 

[lacemaker3]

@organicqueen, I can see 971 listings in your store at the moment.

and 1,717 total items available.

[tyler@ebay · Accepted solution]

Thanks for the tag @carlqsportscards!

Hi @organicqueen, that would be really frustrating, to be sure. In looking at your profile, store and listings, I'm getting the same results as @lacemaker3, and seeing the items in your store. 

I'm working on getting this issue escalated for review. However at this point in time it appears that your items are displaying as we'd expect. 

Thanks!

This is what I see when I look at your store