Managed Payment problem. Ebay is OK with me not sending my products to my ebay buyers

[jtem]

I am a business ebay seller with multiple ebay accounts doing hundreds of thousands of dollars in sales on ebay.   Unfortunately my bank account got hacked so for the past 2 weeks I've been trying to get ebay to direct the proceeds of my sales to go to a different bank account but I always get the same error "Sorry, something went wrong.  Please try again later".    I've probably spent over 30 hours chatting and calling ebay for 2 weeks and they have done nothing.  Finally today, through chat, I explained to them that I can no longer afford to send my products to my ebay buyers because Ebay is not releasing the money to me.  I told them because they are not releasing the money to me, I have to cancel all shipments to buyers that have already paid and this is many buyers, maybe hundreds of them.  They said fine, go ahead.  This is really disturbing as ebay would prefer for me to do this instead of just figuring out a way to pay me.  I mean my God, if Ebay can't even pay their sellers, there's no purpose for Ebay to even exist.  Thank you 

[popblox]

---

@jtem wrote:

I am a business ebay seller with multiple ebay accounts doing hundreds of thousands of dollars in sales on ebay.   Unfortunately my bank account got hacked so for the past 2 weeks I've been trying to get ebay to direct the proceeds of my sales to go to a different bank account but I always get the same error "Sorry, something went wrong.  Please try again later".    

---

Hi, really sorry this is happening to you - did you get the same error on all of your eBay accounts when you tried to update payment details?

[rfmtm]

Some things that may help with linking or editing your bank account for Managed Payments:

Go to https://www.ebay.com/sh/fin and click on edit your payout method.

Instead of selecting your bank from the pull down menu, scroll all the way to the end and click on "My bank is not on the list" to enter the information manually.

Make sure you are using your bank's preferred ACH routing number for online deposits, as it often is different than the one preceding your account number on your checks.

Make sure your name is exactly the same on your ebay account as it is on your the bank account. Change the ebay name if needed, you can change it back later.