Manage Q&A for buyers page not working

[vantagevintage]

I am trying to edit the Manage Q&A for buyers page.  Every time I click submit I get the error message Must Add Valid Phone Number -- even when I do enter my phone number. I am not required to share phone number, so why is this error happening?

[eburtonlab]

In other similar situations where a phone number is not being accepted, sometimes changing your country setting to Canada seems to allow a phone number to be accepted. Might be worth a try.

[lacemaker3]

@vantagevintage,

Are you currently sharing your phone number? I have seen reports in the past, that once you have shared your phone number like that, there isn't any way to turn it off or stop.

[vantagevintage]

I have never shared my phone number. Changing to Canada or leaving it blank doesn't work .

[wooden_flower]

velvet@ebay 

Can you add this to the ongoing issues?  I am also unable to save any changes with or without a phone #.

Even the Canada trick from  @eburtonlab did not work.

Thanks!

[velvet@ebay]

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@wooden_flower wrote:

velvet@ebay 

Can you add this to the ongoing issues?  I am also unable to save any changes with or without a phone #.

Even the Canada trick from  @eburtonlab did not work.

Thanks!

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I don't see any open tickets for this yet @wooden_flower. I've filed a ticket though, and I included my own account as I was able to recreate it. If they turn it into an ALERT I'll be sure to update the tech board post. In the meantime, if you come across anymore of these, be sure to tag me and I'll try to add them to the ticket I filed. Thanks!

[velvet@ebay]

Hi all! There is an open ticket I was made aware of (they worded it differently then what I was searching for) and I've updated the tech post here. 

[aqeeqsouq]

I have same problem, i added a new question at my Q&A section, but when i tried to press the Save button, it didn't saved, the Save button is unpressable