Items in US Not Visible in Search in UK

[the_urban_alchemist]

I listed an item for auction and shipping through the GSP a few days ago that would be of extraordinary interest to UK bidders, but it had had only 22 views after 4 days.

It seemed inexplicable, until I went to ebay.co.uk and ran a search on four words from the title - zero results.

I ran a second search using only three words from the title, and got 17 results, but none of them were my item.

I called eBay and, after some discussion, I was told that there is a current issue with US-listed items not showing up in search on eBay UK. I was told that their techs were working on the problem, but they couldn't provide a timeline as to when the issue may be fixed.

I ended the item and asked eBay to advise me when the problem has been resolved, so I can get my item relisted. Whether they will do that, I have no idea.

Is anyone else aware of this being a problem..?

[donutking · Accepted solution]

Assuming this item was available for delivery to the US, as well, .. did you use the LOCAL PICKUP option under shipping?  Local Pickup is causing items to be omitted from search results.

[the_urban_alchemist]

Initially I did offer Local Pickup, but I then read on these boards that that had been causing items to be omitted from search. I have now relisted it but removed the Local Pickup option - I'll see what effect that has.

Thanks for the response!

[the_urban_alchemist]

Having removed Local Pickup option, my item is now visible in search on eBay UK.

[donutking]

So you know, eBay has identified this as a glitch, and are working on a permanent fix.

Additionally, there may be a scenario where your items will be omitted from search results based on the category you choose:

http://community.ebay.com/t5/Selling/Listings-not-showing-up-in-search-results/qaq-p/26913057/commen...

[adarsans]

Ho

[adarsans]

having same issue "listings are not visible" my sale went down to 48.88%....
and it because i am listing new items or what i am failed to understand. what is happening. which policies are contradicting with each other....can any 1 help

[kh-vince]

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.