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Issues with Quantities in a Listing - HELP PLEASE

I have a listing still showing up active even though I have sold all the quantities I had.  When I created the listing I entered Quantity of 3.  I have sold all three through eBay and it is still showing I have 2 available.  How do I fix this???

Message 1 of 6
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Issues with Quantities in a Listing - HELP PLEASE

You can either simply 'end' the listing' (in editing) or click edit and then change the quantity to zero. 

Message 2 of 6
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Issues with Quantities in a Listing - HELP PLEASE

Thank you. I tried to change quantity to zero but it wouldn't let me. I was afraid of ending the listing and getting a negative "mark" or something like that from Ebay.
Message 3 of 6
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Issues with Quantities in a Listing - HELP PLEASE

Ending a fixed price  listing early will not get you any type of defects, demerits, or fees.

Message 4 of 6
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Issues with Quantities in a Listing - HELP PLEASE

If your listing are still showing you active, it may be you've set your listing duration to "Good Til Cancelled", which means the listing will show up to the buyers until you have sold all your items. When you sold out all your products, the listing will end up automatically. However, if you regularly get more stock of that item, then you can also choose the option of out-of-stock on eBay.

Or you might have activated the "Out-of-stock" option in your Site Preferences.

for more information on your listing you may check out this link (https://www.ebay.com/help/selling/listings/listing-tips/bulk-listings?id=4160#outofstock).

 

Thank you

Javda

Message 5 of 6
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Issues with Quantities in a Listing - HELP PLEASE


@javdajewelry wrote: ...  it may be you've set your listing duration to "Good Til Cancelled"...

Or you might have activated the "Out-of-stock" option ...


All fixed price listings are now in 'Good until canceled" format.  And the original post said that the listing shows 2 still available.   

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