Issues on my MacBook Air - cannot bulk edit, search, send offers...

[kraftyclothes15]

On the seller's active listing page I cannot do any of the above. It won't click any of the boxes, as if they are all grayed. I am not the only one as I see from this forum. Is anything being done to resolve?

[bumbleebuck]

No idea but there are a bunch of things I normally do that I now cannot do. I have an iMac.

[eburtonlab]

Any difference if you use a different browser, or a private or incognito browser window?

Or if you try an alternate link?

Seller Hub Overview:

https://www.ebay.com/sh/ovw

Direct links:

Orders (https://www.ebay.com/sh/ord)
Active listings (https://www.ebay.com/sh/lst/active)
Marketing (https://www.ebay.com/sh/mkt)
Performance (https://www.ebay.com/sh/prf)
Payments (https://www.ebay.com/sh/acc)
Research (https://www.ebay.com/sh/research)

Alternate links

Selling Overview:

https://www.ebay.com/mys/overview

Alternate Sold:

https://www.ebay.com/mys/sold

[athingortwokarolyn]

I’m having the exact same issues. So I’m glad I came across your post last night because I was about to lose my mind! I’m a newer seller so I thought maybe I had toggle something off or on. I see the issue is still there today. Really weird! The only thing that works on the manage, active listings page is just clicking on the listing and opening it. None of the other buttons work they are all grayed out. I am also on a MacBook

[seattlemower]

I am finally able to get the bulk edit and filtering to work by using both "Google Chrome Incognito Window" and "Microsoft Edge browser".  Yesterday those did not work, do not know why it works on those now but it does. When I use the standard non-incognito Chrome, those functions do not work still. 

[abbeym-27]

Same!! So annoying. Hopefully they fix it soon.

[asset_liquidators]

I switched browsers and it worked for me on Microsoft Edge but I cant stand edge so I cleared the browser cache on Chrome and it is working now. Thing is, I had two computers start not working at the exact same time yesterday evening so something was changed.

[eburtonlab]

When I use the standard non-incognito Chrome, those functions do not work still.

That might be the result of eBay making further changes which may be conflicting with your own cache or cookie data. It might be worth trying to clear your Chrome cache and manually erasing just your eBay cookies to see if that helps, temporarily or otherwise.

Any time eBay makes changes there is potential to cause problems for users with conflicting cache or cookie data. Clearing your cache or erasing eBay cookies may or may not be necessary, and may or may not help -- or that may work later on when all the changes are done. Or the cached data may be updated on its own and things may just start working again spontaneously (that is what is supposed to happen, even though it does not always work that way).

Thanks for following up with info about what is working!

[seattlemower]

Thank you for the tips. I thought it was that too, yesterday I deleted cookies/cashed/site data for the "last 4 weeks" and not "all time" so that was my biggest mistake. I went back and deleted cookies/cashed/site data for "all time" and now I am back up and running. I feel silly for not doing that sooner. Thanks again.