The eBay Community

Feedback

As a seller I used to leave positive feedback for a transaction where someone bought something from me. Just after I post positive feedback the buyer then leaves horrible negative feedback for me. The buyer waits until I post positive feedback. The b...

Gift card purchase Refunds lost in system.

I can't find $900 worth of refunds sent to me apparently.

Product Boycotts

Made in china, If you don't really need it don't buy it look for an alternative. It's time we Americans stand up to these cheap chinese products and stop aiding the CCP to build there military. If you don't like the tariff battle between the U.S. and...

Best way to move forward

Hi there Any advice would be so greatly appreciated. It's our first time with this sort of issue. We took a video of a Disney music box we sold on here, packaged it very well and sold it with insurance on the freight cost using USPS. So now the buyer...

Recently scammed on here for the first time and eBay refuses to help me. What would you do?

I've been a seller since 2018, almost 1000 total sales with no issues. I recently sold a used apple pencil for 40 dollars to a relatively new eBay buyer, all was fine until he received the product and requested a refund because he said it wasn't work...

App keeps restarting

Everytime I'm in ebay scrolling through searched items and I exit out to answer a text or phone call and return to ebay the app restarts and end up having to redo the search all over again

Tracking Not Updating Correctly

Hi, is anyone having issues with ebay not connecting to USPS for tracking information? I print all of my labels through ebay and I now have 2 packages which show that they were not scanned by USPS within the allowed time, but I shipped them same day ...

Damaged Parcel

I sold an item that, because of its weight, size, and value, I entrusted to a business offering packing and shipping (by UPS Ground). Although traveling only from North Carlina to Vermont, the cost of packing, shipping, and insurance was over $700.00...

Watched item reminder

Hi! Can someone please tell me how to stop getting watched item reminders? I already unchecked it in the communication preferences section and that did not seem to help. I want to keep other notifications which is why I didn’t disable them all.