I Can not cancel an order

[crowrivermarket]

The buyer wants an order canceled. I click on it to follow through and I get "This page is missing" I Can not cancel it. I called eBay yesterday and of course, they were clueless. They escalated it to tech but today, the same thing. I can not refund this buyer. It only shows up for cancellation, not for orders ready to ship which also seems odd. So right now, I can not refund or ship the item.  Frustrating. Anyone else having a similar issue?

[innovatilife]

That method still doesn't work. I get this page, and when I click "View Cancellation Details" it goes to the "We Looked Everywhere" missing page.

Already tried eBay app with cellular and that was a no go either. Calling eBay support was no help.

I wonder what happens if the cancellation request gets ignored past deadline? Will eBay cancel it automatically on their end? What if the buyer complains and leaves negative/neutral feedback? All because of a stupid eBay glitch I have no control over!

[aaa_retro_gaming_llc]

I have the same problem. I did get a screen telling me the order was already canceled after one attempt. I reached out to the buyer and they did not get a refund. Today I got an email from eBay telling me I didn’t respond to the buyer within 3 days. This is ridiculous. It feels like their technical issues are spirally out of control.