How to file SNAD now? Can't report SNAD w/o offering to return counterfeit, which is illegal to do.

[elvey]

What's best practice for filing when there's a counterfeit issue now that eBay has tweaked things so the only reporting option seems to require the buyer offer to return the item.   Since the tweaks eBay made a couple months or so ago, it seems a buyer can't report SNAD (Significantly Not As Described) w/o offering to return the counterfeit items, which is illegal to do. 

(Technically, I'd call this a bug.  It also means the API documentation is now incorrect.) 

Is reporting SNAD to PayPal instead of eBay a recommended way to go/best practice nowadays?  This thread (I won a paypal snad. Should i leave neg feedback for seller?) makes me think it might be.  

[elvey]

One answer:

"If a buyer wants to return an item within a seller's return window or they received an item that doesn't match the listing, the buyer needs to submit a request to return the item. "

  Source: https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy... - from response to "When a buyer wants to return an item or the item doesn't match the listing"

FYI, here's a link to the Now-false API documentation. (Now the eBay system treats everything as a "Buyer remorse return".)

[labs118]

If you want to return & believe it is fake then click return  and use the last option on the return request.

Buyer remorse is only the top 5 reasons . all the rest are SNAD or not as described

[elvey]

Maybe I didn't make this clear enough:  My concern is that I have to choose "Return an item for a refund" in order to get to that pull-down menu.  (Indeed, the list in the menu is half buyers remorse and half SNAD, and the last one fits the counterfeit case.)