cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Having Trouble Listing-When i try to list an item the screen goes white and i loose all info entered

For over a week i go to list an item put in all info and photos and when i hit list the item the screen goed white and i have to start over.Whats going on

Message 1 of 4
latest reply
3 REPLIES 3

Having Trouble Listing-When i try to list an item the screen goes white and i loose all info entered

The site is not down, but some users are apparently having a problem listing. Are you using a VPN?

 

https://community.ebay.com/t5/Report-eBay-Technical-Issues/30-Days-of-listing-I-get-quot-Where-s-all...

 

Message 2 of 4
latest reply

Having Trouble Listing-When i try to list an item the screen goes white and i loose all info entered

@eburtonlab 

 

Not sure if this is related. I've been working with VPN off this evening and things are (were) going OK. Then I did a "save for later" and got the following window:

 

ebay.com/sh/lst/drafts

upstream connect error or disconnect/reset before headers. reset reason: connection termination

 

Significantly, when I checked my Drafts, all my edits were saved.

 

Mike

 

Message 3 of 4
latest reply

Having Trouble Listing-When i try to list an item the screen goes white and i loose all info entered

I got the same error and have the same issue of not being able to list. I have determined it is connect to the use of a VPN. Evidently Ebay has changed some security feature but will not admit it. They have to be doing a deep packet search when someone lists an item to see you are using a VPN. No other rational explanation. Is anyone on here able to list or "save for later" while using a VPN?

Message 4 of 4
latest reply