Getting emails telling me something I bought is recalled, but lacking the item's identity

[jamesm5722]

I have gotten a couple of emails telling me an item I bought poses a danger and is being recalled, but then it says "Item details: " and has no further information. I am not sure what item it is and wonder if that could be figured out?

[gator08041971]

@jamesm5722 

Where are they being sent from?

It is possible they are scam e-mails.  I know I have never heard of such a thing from eBay before, but that doesn't mean it doesn't happen.

I have been getting several lately requesting a payment from PayPal, but PayPal has no record of a request. Not that I haven't had false requests on PayPal before in the past.

This smells like a scam.  And you probably shouldn't click any links in it.

[albertabrightalberta]

@jamesm5722 

I assume it's another ID you use for selling as I don't see any listings on this ID. 

If you've received "emails," are they coming through as questions from a listing? If so, the messages should be in your ebay messages and usually show the item they are questioning. 

Is that how you're getting the questions? 

[jamesm5722]

HI Alberta, I am sorry for the late reply. This week was nuts, and I never got to check my email or this thread until now. Thank you for the reply.

I was not selling, I was buying, and the message is in my messages folder, though I saw it when it popped up in my email. Here is the message, I assume this is an ebay bug failing to embed the product which triggered the message:

Hello jamesm5722,

We take product safety very seriously. We’re reaching out to you because an item you purchased may have been recalled or pose a safety hazard. We recommend that you stop using this product. If you have questions about the item(s), please reach out to the seller or the manufacturer. Item details are listed below.

More specific details are provided below.

If you have any problems, we recommend that you contact the seller from your Purchase history and try to reach a resolution. If you can't reach a resolution, or the seller doesn't fulfill their return policy, you may be eligible for eBay Money Back Guarantee.

Item details:

If you have questions, please go to "Help & Contact" at the top of most eBay pages.

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

eBay Document ID: 148120523008

[jamesm5722]

Thank you Gator. It is coming from ebay.com and is in my messages folder as well, so it is a legit message. I suspect ebay has a bug in an automated process where something I bought triggered the message, but it failed to embed the product or auction responsible in the message.

[blksn8k2]

I received a similar message today and it did come from eBay Messages. The one I received did mention the product in question which was a can of aerosol spray paint which supposedly has improper warning labels. 

The imbedded link prompted my email system to pop up a warning due to the address in the link not matching the sender's (eBay) address. 

[russo451993]

I got this message today too only it was in regards to a Keyboard Power Supply Charger. However I never ordered that item. Is this a bug or a hacking??