Getting a "Bad Request" error when trying to send a message in eBay messaging

[sin-n-dex]

Can anyone tell me why I sometimes get a "bad request" message when trying to reply to an eBay message?

I had this happen on the weekend with my work computer and assumed my work put up some kind of block, but when I rewrote the message (and shortened it a lot, frustration over spending time doing something and losing the content), it went through.

Tonight I had it happen again, and no matter how I tried to reply, I kept getting "bad request". I rewrote this message as well, then it went through.

In the past, eBay would intercept anything that they think violates policy (key words being used that indicate a breach of policy), and let you know this is why it wasn't being sent. There was nothing in my messages that would violate policy. The first was explaining the shipping from Canada (he wanted details), and the second was telling a customer that we get lots of a particular token coming through our shop because of where in Ontario I live. Nothing nefarious.

C.

[eklb]

Hello:

The error is imediately after ive entered www.ebay.com and tried to enter ebays home page so its not even letting me enter ebays web site.

I can go to any other webb site or emails ect just not ebay.com to even sign in.

Its as if ebay is down but i can access ebay with my cell phones internet .

So apparently its a conection issue with my desk top computer .  Ive tried resetting and delete cookies  and deleted past history thinking maybe that might help but nope still wont let me access ebays web site ????

[eburtonlab]

Are you using a bookmark or typing ebay.com into your browser?

Try another browser to rule out a browser hijack issue.

If you are able to go to ebay.com using a different browser, scan your computer for malware.

[eklb]

Hello:

Just an update

I always went through www.ebay.com but this is where i started running into the problem and couldnt access ebays site to sign in.

but i read where someone said to try www.ebay.ca and i tried that webb address and by golly it let me in recognized me as user and even aknowlehded the password and let me in perfectly.

So must be something with www.ebay.com web address ????

[eklb]

Hello:

Im trying from a desktop icon that im thinking might be a book mark to you in your qestion.

Ive also deleted the desk top ebay icon and entered www.ebay.com into bing search bar and then clicked on the search results ebay launch and still no go to connect.

But as previously stated i can from my cell phone just not my desk top win 10 computer but read to try www.ebay.ca and i did try that address on my desk top win computer thats giving me issues no connect trying the ebay.com but worked with ebay.ca and recognized me as my seller user name and accepted my ebay password perfectly.

So ebay.ca works but ebay.com stopped working

[eburtonlab]

Are you able to reach ebay.com if you use a different browser on the same desktop computer?

That may tell you if the problem is related to your original browser or not.