Getting ACCESS DENIED in Resolution Center when asking eBay to step in to escalate a request

[shufflenowco]

Currently having a problem with a seller so I opened a request and today was the day I could finally escalate it to ask eBay to step in.  After trying to submit my request,  I am taken to a white page that says: 

Oops, we had a technical hiccup

Please try again later.

https://www.ebay.com/res/ItemNotReceived/EscalateRequest?id=5188569223

I have tried in different browsers, but the same problem happens, I appreciate the help, I will be attentive

Is anyone else experiencing this problem?  How am I supposed to ask eBay for help when they've broken their own website and made it impossible?

[computeraidllc]

Try logging off and logging on again. If that doesn't work clear out your cache and cookies to see if that might help.

[computeraidllc]

If this doesn't work, call eBay you can open a case on the phone as well.

[lsislanders]

It is interesting that finding answers on the community pages is much easier than customer service. They have not been particularly helpful. However, I don't give up until I bother enough people that someone gives me an answer. I would call them, that's what they are supposed to be there for.