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Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Fix this glitch. It keeps "loading/reloading" then says Protocol error and sends you backwards... NOTHING HAS BEEN LOADING FOR 30+ mins and we've done everything from restarting app to phone!!!!!!!!!!

Message 1 of 23
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22 REPLIES 22

Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Same here, eBay needs to fix this ASAP.

Message 16 of 23
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Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Just received the Following email from customer service 

 

Hello Faith,
What you are going to want to do for the mobile site issue is uninstall the app on your phone and reinstall it it because what happens is that when we get updates to the site it does not always go through to everyone, so this the best fix for this issue and it should be up and running properly once you do so, sorry for the inconvenience and have a wonderful weekend

 

 

Have uninstalled/reinstalled twice, still experiencing the issue. What's your next suggestion and how do you plan to fix this? 

Message 17 of 23
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Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Thing was working this morning. So much for listing items. I don't want to use classic site as app is good enough. Hey eBay. Hello!
Message 18 of 23
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Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Now my apple phone app is working iPad still having issue. Good luck
Message 19 of 23
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Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Try now, both my phone and iPad are working again

Message 20 of 23
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Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Finally working!! 

 

Too bad ebay customer support isn't informed of site issues and no technical announcements are posted.  I worked in technical customer support/system analysis roles for 25+ years, believe me when there is a problem the engineers DO KNOW and they should relay information to the folks on the front line to better inform end users and post a message on the announcements page...that email about uninstalling app, etc was just **bleep** and a waste of that users time/energy just to remain frustrated after following instructions.

Message 21 of 23
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Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

SAME. Except im getting Error Code #25001

 

 

Message 22 of 23
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Re: Freaking eBay App LOADING glitches!!!!!!!!!!!!!!!!!!!

Same here still not working.

Protocol 100 pop up

Last few weeks sending me to ruin. Now this. 😞

Help
Message 23 of 23
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