Feedback Issue for Inactive Seller with Continual Reminder Notifications

[benjamin.boynton]

To whom it may concern,

I've encountered a peculiar issue on eBay. I try to leave feedback for a seller, and I receive an error message stating: "Unfortunately, this seller is now inactive and no longer eligible to receive feedback. Review other purchases instead."

The URL where this happens is: https://www.ebay.com/fdbk/leave_single_feedback?item_id=354893659376&transaction_id=1445223029022

What's more perplexing is that even after encountering this error, I continue to receive emails and reminders from eBay, prompting me to leave feedback for this transaction.

So, why am I being reminded by email and website notifications to leave feedback for a transaction I cannot leave feedback for?

This situation likely needs some examination. It does seem like a bug on the platform. The dev team could investigate this and address the discrepancy between the site's feedback eligibility and the feedback reminders.

[ebooksdiva]

You can turn off feedback reminders in your communication preferences in your account settings. Communication Preferences  

[benjamin.boynton]

That's not what I'm looking for. I want feedback reminders, but not for items I cannot leave feedback for.

[ebooksdiva]

Well then you can simply ignore and delete them.  
You can’t always get what you want. 

[benjamin.boynton]

"You can't always get what you want." isn't very helpful when fixing website bugs. I think we can just let the development team decide if they want to fix their bugs or not. Thanks for not helping.