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hacked account of buyer

i shipped an item on 7-16 and on 7-17 the buyer sent an email saying they did not buy the item their account was hacked, what do i do

User avatar by Adventurer
  • 43 Views
  • 6 replies
  • 1 helpful

Buyer Feedback VS Seller Feedback Question

I’m a newer seller. Why does EBay allow buyers to leave negative feedback against us but we as sellers are not allowed to warn sellers of buyers that are scammers or just attempting to get a refund and keep the merchandise before we sale to them? I’m...

Resolved! Categories not showing on listings

Anyone have any suggestions as to why the categories an item is listed in is not showing when I view an item. Sometimes I look at how others have an item listed to help me with how to list mine. This just recently disappeared. Thanks.

User avatar by Adventurer
  • 2548 Views
  • 55 replies
  • 10 helpful

my store is all screwed up and i didn't do it!!

first they moved all my items because they didn't like that i told people they could go to my facebook page - which took them to my store not outside of ebay. now 3/4 of my items are all gone and what's left is all mixed up in different categories. i...

Auto-paying

I am a longtime seller on ebay and suddenly i'm often seeing something like this when someone wins one of my items: "Autopay at Jul 17 7:00pm PDTThe buyer wants to shop more, but they may check out early." How can I disable this option? I can't wait ...

User avatar by Adventurer
  • 248 Views
  • 15 replies
  • 0 helpful

Fed up with ebay Payout Policies

Is anyone else fed up with ebay holding your sales money for 24 to 48 hours before its deposited in your bank account. I am in the Daily Payout option.I sold an item on July 16th.I was notified July 17 th my money will be in my bank account. And it w...

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