Ebay uk website will not load on my computer yet everything else does! Who can sort this for me?

[tyronyous7]

I have been trying to go onto eBay uk website for three days now and it does not load! Everything else works, hence, eBay.com, because I wouldn't be here else would I? I am in the UK and so, want to get back onto eBay uk and buy something again. I am a regular customer for eBay, but this is ridiculous now! Who, or how do I get help with this issue?

Please can someone help?

Thanks.

[wesk_36]

The UK site has always worked for me.

https://www.ebay.co.uk/

[eburtonlab]

Some general suggestions if you are having problems with verification or pages are not loading properly:

Disabling ad blockers, pop-up blockers, script blockers or other privacy tools on the sign-in or verification page can help; many of those have settings that can interfere with verification. You may be able to turn them back on once you have signed in and updated your eBay cookies.

In some cases, pages load better with an ad blocker or script blocker, though.

If you are using Firefox, try disabling Enhanced Tracking Protection on eBay using the shield icon to the left of the page address.

If you are able to sign in using a private or incognito browser window, that might indicate a problem with a corrupt or blocked cookie. Try erasing just your eBay cookies manually in that case.

If you are routinely clearing all your cookies, you will likely have to go through verification again each time you sign in.

Or try a different browser -- preferably the latest version of a popular browser that you do not normally use and one that has no add-ons or extensions installed.

Check your browser for updates here:

https://www.whatismybrowser.com/

More general sign-in tips here, with alternate UK links:

https://community.ebay.com/t5/Member-To-Member-Support/have-to-change-password-every-time-I-log-in/q...

[tyronyous7 · Accepted solution]

Hi there,

Thank you. I'm not sure if you got my reply just new as it all glitched out! Anyway just in case you didn't get it here it is again worded different because I can't remember what I said exactly LOl.  I wanted to apologise for not coming back to you sooner. Your information is very helpful and I will keep it for future reference. I did sort it in the end by going through quite a lot of  stuff and deleting it to clear a bit of memory, then I went on my Apple preferences and tried a few things, but that didn't work, so in the end, I just shut it down and left it for about an hour or so, switched it back on and it has worked okay ever since touch wood. I haven't shut our computer down for well over a year I don't think, so I suppose that was probably why it played up possibly. Anyway Thank you once again for your information, it is much appreciated.

Kind regards,

Tyrone.

[eburtonlab]

You are welcome -- glad to hear you were able to sort things out.

Score one for "turning it off and back on again"!