cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ebay pages still do not load correctly with safari as of 2/21/2020.

Loads a blank page, process bar moves approx 1/6 the way, stops and spin, spin, spin on the loading icon.

All other sites work fine, connection is excellent up and down so what gives?

Running ios 13.3.1.

Message 1 of 5
latest reply
4 REPLIES 4

Ebay pages still do not load correctly with safari as of 2/21/2020.

@gillnglenn 

 

If eBay pages load fine in other browsers, try deleting cache and eBay cookies in Safari. If that does not help, try selectively disabling some of your extensions or add-ons to see if that makes a difference.

Message 2 of 5
latest reply

Ebay pages still do not load correctly with safari as of 2/21/2020.

eburtonlab, Thanks for the reply.  That is at best a temporary fix from my experiences.  It does allow the pages to load after clearing but after the 4th or 5th search, it returns. Clear website data and history and it works again if you close and restart safari after clearing first.  Other sites I have no issues that I've found.  Ebay seems to be the one site effected.  Fortunately, I'm not a phone exclusive browser.  I usually do it from my desktop.  Just making someone aware. 

Message 3 of 5
latest reply

Ebay pages still do not load correctly with safari as of 2/21/2020.

Gotta love it!  Came to post more data via my desktop and now get a failed to authenticate and so it dumped the page I had typed out. Figures.

So here's my 2nd attempt at posting...

The data was, 2 different iphones, no addon's totally stock config with latest ios.  Clear history, cookies, the works and restart.  Now as of today it will not work at all.  Here is the important part...  When you click the search icon it brings up a blank window for you to type what your looking for.  After doing so and clicking go, that is when it gets stuck.  Like it has no access or response from the server.

I finally gave up and ordered what I wanted from amazon.  By the way this is NOT using the ebay app. This is just with Safari.  Tried Firefox browser, same thing.

One other thing, if you find a link off google to an ebay page it works perfectly.

Anyone else have problems speak up or it will never be solved.

Message 4 of 5
latest reply

Ebay pages still do not load correctly with safari as of 2/21/2020.

@gillnglenn 

 

Came to post more data via my desktop and now get a failed to authenticate and so it dumped the page I had typed out.

 

Check your community profile page by clicking on your username in the upper right corner of the page -- saved drafts are located at the bottom of the page.

 

If multiple browsers on your phone(s) are not allowing you to go to ebay.com and search from there, that sounds like it might be a network issue, or else your eBay links may be trying to open in an old version of the eBay app. If you have the eBay app on your iPhone, make sure it is the latest version.

 

If you hold down a browser link to an eBay item page, do you see options to open in a browser tab or open in the app? If so, choose the browser option (or "never open in the app"), and see if that makes a difference with future links.

 

I do not have an iPhone and have no experience with those, so I am just basing that on the info you have provided and other posts I have read here.

Message 5 of 5
latest reply