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Ebay not syncing with Shopify or ShippingEasy

For some reason, order and listing syncing has stopped working between ebay and both Shopify and ShippingEasy.

I've used the Ebay->ShippingEasy sync for about six months. Up until a couple of days ago, I never had a problem, but suddenly my ebay sales are not being synced with any of my applications. I've tried to import listings with the Shopify integration and get "import failed", and syncing with the ShippingEasy syncs without errors but does not import the orders.

Any clues as to what is going on? I have nothing to go on here.

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Ebay not syncing with Shopify or ShippingEasy

same

Message 2 of 4
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Ebay not syncing with Shopify or ShippingEasy

anybody figure this out?  I am having same issue!

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Ebay not syncing with Shopify or ShippingEasy

It's likely something changed in the API and those services either failed to update or did not know a change was being made.  I would contact the support teams on those platforms.  I doubt eBay will do much if this was a scheduled change, or even an unscheduled change.

Member of the Grumpy Old Man crew
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