12-18-2017 02:56 PM - edited 12-18-2017 03:00 PM
Very strange problem and it has me worried. I am now using eBay labels and earlier today, I realized that eBay labels had successfully processed USPS labels & tracking for all of the orders I selected. However when I went to print the orders, eBay skipped some!
I took a look at 2 orders on my eBay seller's hub and it shows a tracking number attached to them. It looks like eBay itself just didn't provide the labels when I got to the page that has me print them. This is a huge issue especially at this time of year when everyone is expecting their orders to arrive before Christmas.
Let me be clear that this is not my printer. I checked the PDF file that eBay provided for the labels and it's definitely missing orders that were processed.
What can be done about this?Has anyone else experienced this?
12-18-2017 06:12 PM
i had the exact same problem today (and only today so far). i rely upon the labels being printed in the same order as the packing list. however, i noticed that some labels didn't print at all today (which messed up the order of the packing list vs labels printed) even though all the orders were processed, tracking numbers assigned, and showed up on my packing list. good thing i check names on packing list with that on the labels as well...or else it could have been messy today.