I just replied to an email from customerhelp@ebay.com and received two emails in return. The first thanked me for the email and said they would get back to me in 24-48 hours. The second email said the following.
________________________________
Subject: Undeliverable mail………
Failed to deliver to '<temp_u_customerhelp@unify-am-sp.ebay.com>'
LOCAL module(account temp_u_customerhelp) reports:
Reporting-MTA: dns; phx-kscgm-005.corp.ebay.com
Original-Recipient: rfc822;<temp_u_customerhelp@unify-am-sp.ebay.com>
Final-Recipient: LOCAL;<temp_u_customerhelp>
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp;account is full (quota exceeded)
account is full (quota exceeded)
______________________________
It then listed the completed header information.
A search of this forum showed some posts on this subject that indicated that customerhelp@ebay.com is a good address that would receive replies but that a reference number was needed on the subject line. Since I hit reply, the email I sent had the same subject line as the original, complete with a reference number, prefaced with a "Re:" so that should not be the problem.
Is it possible the mailbox actually is full? If so, how long does it normally stay full? I hesitate to try sending the mesage again in case it did go through and I would just be duplicating emails.
