EBAY APP JUST DIED

[ekmadonna]

Was just in the middle of uploading photos for a new listing and the EBAY APP just crashed. Just went blank and kicked me back to my phones main screen. every time I try and click on the app it does nothing. all my other app icons are working properly. Anyone else experiencing this?

[ebooksdiva]

My condolences on your loss. Lol 

Your app and or device my be outdated. 

But seriously... I don't use the app to conduct business on eBay either buying or selling. It's too glitchy and iffy for me to deal with although the browser version has its issues too.

[eburtonlab · Accepted solution]

The latest Android version of the app seems to be working for me.

What operating system version number? What app version number?

What happens if you uninstall the eBay app, restart your phone, then reinstall the latest version of the eBay app?

If your operating system does not support the latest version of the eBay app and you cannot update your operating system or use a previous version that is still supported, it should still be possible to use a mobile browser to go to ebay.com or ebay.co.uk and use eBay that way.

If you are using iOS 15, see instructions here for installing a compatible version of the eBay app:

https://community.ebay.com/t5/Mobile-Apps/Can-t-log-on-ebay/m-p/34718852/highlight/true#M49153

If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening. Android users need to go to the device Settings: Apps: eBay: Open by default: Open supported links and select "don't open in the app".