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Duplicate messages sending to WRONG buyers

Starting about 2 days ago, through the app on my phone, almost every time I reply to a message from a potential buyer about an item, upon clicking send, the message sends like 5-6 times and TO THE WRONG BUYER. It's like it picks the buyer who messaged before of after the person I'm actually trying to reply to and sends it to them. It's led to misinformation about the conditions of an item, and incorrect shipping information.  I can't help but to think I've missed out on multiple sales due to looking like a bit of a dummy because of this. Its becoming quite frustrating as it's keeping me from being able to photograph the other merchandise we have and pull orders because each time a message comes through, I have to run into the office and reply via desktop.I've tried closing the app out, deleting and re-downloading the app, turning my phone off and back on. All to no avail. Anyone else experiencing this or know how it can be fixed?

 

 

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Duplicate messages sending to WRONG buyers

Happened to me too! Using the eBay app on my phone, it’s very embarrassing not sure how to fix it!

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Duplicate messages sending to WRONG buyers

Never found a resolution unfortunately, it just stopped all of a sudden. I have half a mind to think that maybe updating the app or software on my phone had something to do with it? Not positive though.

 

Best of luck, it's definitely embarrassing.

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