This is a request from a seller to the people who do the programming for eBay. I only hope that somehow in this digital world it reaches the right party, but then again, I was hoping to win the lottery last night too....
Developers...I am old, and I don’t like change. I find a way to make something work, and go with it. Now, when you stick your nose into my business I get angry. You don’t need to know whether I am a professional seller, you don’t need to ask me if I am ready to Ship, you don’t need to remind me If I have a problem to solve. I don’t need your suggestions; I don’t want your analysis. Maybe some do. Great. Let them OPT IN to the new format. Seriously, the next thing you are going to remind me to do is go to the bathroom. PLEASE, spend your time beta testing a new layout, before you slam it down our throats. Check with seasoned sellers, both large and small, to get their input before you implement some type of change. Lastly, don’t we all know by now that we MAY increase our sales by 11% if we offer free shipping? Some of us drank that Kool Aid, most of us just chuckled.
And before I go on my rant, please keep something in mind...THE SELLERS PAY YOUR SALARIES. No Sellers, no buyers, no FVF, no income, and then eBay will go the way of Blockbuster Video. (Sorry Alaska!)
I WASTED an hour of my life this morning talking to Customer Service wanting the old classic look back. After all, on the stupid little box on the right hand of my screen, it says contact Customer Service. I did. I would have a better chance having my dog learn to use the toilet, than having the Customer Service Unit understand my concern. And yes, you may put me a brief hold for 2 minutes while you research this issue...So please, accommodate this sellers request. Switch me back to the Classic View. Please.
Now for those programmers that want to earn their keep, (Yes I laughed when I typed that) here are a few suggestions....
First, no matter what platform a buyer is using, mobile or desktop, LET THEM REQUEST A TOTAL FROM THE SELLER. I have been addressing that issue for over one and one half YEARS, and still no action.
Second, How about you address verify a buyer? Oh, and Puerto Rico is NOT a country, and though they don’t like it I am sure, they are in the United States.
Lastly, why should it make a difference what browser I am using? Your site should work on Chrome, Safari, Edge or Firefox.
EBay was a great site for some of us to make some spare change. Maybe even make a living, but if you keep making changes that don’t directly benefit the seller, greater people will leave, and those who think eBay is so simple will become too confused and instead settle for less and go to an alternative site.
You have my user ID. Feel free to contact me. I won’t hold my breath.
