eBay

spyglassdesigns · ‎08-08-2018

In an attempt to get around all items specifics disappearing upon trying to edit an item or add inventory to an item, yesterday I was adding inventory quantity only in the bulk editor. Now I get an error message saying must fix variation duplicates (of course they don't exist). I tried it on a few different items, one time it posted an inventory quantity of 5, which I never entered and some listings would not show variation quantites at all. So..... basically at this point I can't touch a listing for fear it will blow up. I can't add inventory, I can't change item specifics, I can add pictures, I can't touch a listing without having drastic unsolicited changes.

It would be great if ebay would communicate something about what is going on. When you have business partners, you communicate with them. In reading other and similar community issues, the biggest issue is no communication from ebay. I have no idea if this stuff is being worked on, seen, or if there is a solution in place. Please communicate something.

Thanks.

mvb.vinyl · ‎08-29-2018

Bulk Editor is STILL not working. This needs to be addressed ASAP

@Anonymous

Anonymous · ‎08-29-2018

@spyglassdesigns wrote:

In an attempt to get around all items specifics disappearing upon trying to edit an item or add inventory to an item, yesterday I was adding inventory quantity only in the bulk editor. Now I get an error message saying must fix variation duplicates (of course they don't exist). I tried it on a few different items, one time it posted an inventory quantity of 5, which I never entered and some listings would not show variation quantites at all. So..... basically at this point I can't touch a listing for fear it will blow up. I can't add inventory, I can't change item specifics, I can add pictures, I can't touch a listing without having drastic unsolicited changes.

It would be great if ebay would communicate something about what is going on. When you have business partners, you communicate with them. In reading other and similar community issues, the biggest issue is no communication from ebay. I have no idea if this stuff is being worked on, seen, or if there is a solution in place. Please communicate something.

Thanks.

Hi @spyglassdesigns, thank you for sharing details on this! I've gathered up the reports from our Community and passed this along to our tech teams. I will update if we need anything else in our investigation and once we have more details to share. Thank you for your patience while we get to the bottom of this.

spyglassdesigns · ‎08-31-2018

Thanks for responding. Something else to add to the list - In Jewelry, the item specific fields have issues. If you create new listing from scratch, 10 of the 15 items specifics are missing as fields, they are not on the screen or available. If you try to creat similar, same thing. If you try to add them in through bulk editor, they are blacked out and cannot be edited. The missing item specfic fields are critical to selling jewelry. I have reported this four other times, but I don't know if the data is reaching through to whoever needs to know. Thanks.