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Cannot update account information.

I know recently eBay has changed the payment policy. I've been trying to update my information for the past few months, but every time I get the same error message: chrome_77n6nP8H9z.png

 

Hoping someone here can help. Thanks. 

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Re: Cannot update account information.

@bodzi.zacha I had many issues when signing up as well, the system is highly backed up. What you need to do is contact eBay directly. Just go to help & contact at the top of this page, and select the chat option, if it doesn't come up on it's own. Make sure it is during regular business hours too. They are very friendly and have resolved all of my issues in minutes. It's quite easy to use and available to everyone. You will also receive a transcript of the entire conversation for your records. They will guide you through whatever is the hold up then elevate to the correct dept. Best of luck to you....

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Re: Cannot update account information.

Hi there are a few tricks to know about this and they have been posted in previous threads you can search for, possibly under "trouble signing up for managed payments" What finally worked for me is making sure that your name as it appears on your paypal acct not only matches your ebay registration but most importantly  the titling of your bank acct which you will need to link for managed payments. ie your initial if you have to add it etc. Also if you have a PO Box as your mailing address it wont work so important to put in your home address (even if you dont get mail there) just to be able to initiate the acct. They have not developed an alternative for those of us that only have PO Box's for our mail - they don't understand that some in the country get no mail delivery in rural areas and rely on the Post Office boxes.  Eventually they said when they review these , not having address match to the banking acct info as I did, they may disconnect the acct but for now I was able to finally register. Any auctions you listed prior to registering that end afterwards will still pay out to Paypal, subsequent ones &  any fixed price will load funds directly into your managed payment acct once it is approved and fully registered. I hope this helps ! 

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