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Cannot send invoice to buyer

Buyer purchases an item and requests total.  Go to send an invoice and keep getting this message.  There is some sort of error.  Try again later sometime.  It has been his way for hours.  Has anyone else experienced this today?  All of the other ebay functions seem to be OK.

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Cannot send invoice to buyer

Is the problem still going on?  Your's is the first report I have personally seen.  

 

  Clear your cookies and cache.  Run a deep malware scan. Ebay is a resource hog and if anything is bogging your computer down things are more likley to not work correclty.  

If that does not work then try another browser on a pc Chrome or Firefox.

IF these suggestions do not help contact customer service. 

Select Account Invoice, questions about invoice.... this is not your problem but it will get you a person.

You will need to call customer service for assistance with your problem. We can not access account information.

Here is a link to the phone "tree" . Choose the options that closest match your problem. Scroll down to bottom and click on the call us button for a one time use code.

https://ocsnext.ebay.com/ocs/cuhome?from_ocs=1

I am a community help volunteer and not an eBay employee

Comics-scifi_collectibles Volunteer Community Mentor
Member since 2003

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