01-12-2026 06:46 PM
Trying to access Transaction Reports here: https://www.ebay.com/sh/fin/report
Keeps redirecting to reports landing page here: https://www.ebay.com/mes/report-landing?sh=true
In the meantime, I'm posting here to let others know if they're having this problem, it's not just them. If you're having this problem, please submit a tech report to eBay. The more people reporting, the higher it'll go up eBay's fix list.
Click the ? on the bottom right of most eBay pages, then select the link to report a technical problem.
Solved! Go to Best Answer
01-13-2026 07:02 AM
Today, both links work for me. Yesterday I got the same place. Is it fixed for you, too?
01-12-2026 07:08 PM
Found a couple others affected that posted on other forums.
Hi @mccthrift and @fallgold4031 - see above for instructions on reporting this error to eBay. Considering quarterly tax payments are due in a couple days it would be great if eBay prioritized a fix.
https://community.ebay.com/t5/Selling/cannot-contact-Ebay-customer-service/m-p/35434391
FYI to a couple of the mentors: @comics-scifi-collectibles @eastlaneave and the community team kyle@ebay
01-13-2026 07:02 AM
Today, both links work for me. Yesterday I got the same place. Is it fixed for you, too?
01-13-2026 08:56 AM
Yes, looks like it's fixed today! @eastlaneave