Cannot Cancel an Order (without payment method added)

[overstockoutlet_2]

Cannot Cancel an Order (without payment method added) as noted in the title. 

Adding payment method is not working, (reported on another thread) therefore cannot refund a canceled order. 

[eburtonlab]

According to this page:

https://www.ebay.com/help/selling/fees-credits-invoices/choosing-payment-method-selling-costs-manage...

You should be able to add a payment method here:

https://ppcapp.ebay.com/myppc/wallet/list

Or through Seller Hub.

Try adding a payment option using another browser or the eBay app.

[parts4all60606]

It is not working to add a payment method during the order refund or cancellation process. 

I have tried all ways, very tech literate. It is definitely a bug... but of course, I foresee my account getting suspended due to the transaction timeline not being met by eBay standards before they actually discover the bug. Lovely. 

[eburtonlab]

Make sure you are signed in to the same eBay account, then try adding a different payment method to rule out a problem with your specific payment method.

If that does not work, I suppose you will have to contact eBay to add a payment method and cancel your transaction.