cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't upload photos to Listings- Keep getting Internal Error Message

Can't list anything.  The image uploader is taking forever and then it gives an internal error message(SD009).  No way to contact customer support either because they don't open until 8am EST....

 

 

Message 1 of 139
latest reply
138 REPLIES 138

Can't upload photos to Listings- Keep getting Internal Error Message

Glad to see it is not just an issue with my account. I have just one item to list this morning and can't add the photos. Saved it as a draft for later and hopefully they will fix it quickly.
Message 61 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Can't edit pictures.

Had one I wanted to turn & Had an upside down one, it spun forever, then did error. Lost photos.

Not editing anything else.

not going to try to list. 

Guess I'll wax the floor.

Not a lot of $$ in it, but, not gonna be any here either.

Seems like a lot of these days.

Message 62 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Same problem in UK, as someone else said why no ebay employees jumping on thread to keep us updated and why no banner on main site when you go to sell something rather than everyone wasting ages thinking it is something they are doing wrong.  I work in IT and as soon as something goes wrong on one of our sites we get a banner up, pretty basic stuff.

Message 63 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Same thing going on here. I tried to upload photos on chrome, explorer and even tried through the eBay app...no dice. There's issues with printing labels and sending messages too. Guess my work day is shot. 

Message 64 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Same problem as you, except now when I just tried to purchase and print a label it gave me that stupid Something Went Wrong message, so it looks like labels for shipping are up the creek, too...

Message 65 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Not letting me upload pics, been trying for two hours, central time zone 9:26 am New Orleans

Message 66 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

I can also confirm I am having the same problem. I cant upload pics to a new listing or a existing listing. Editing and then saving a photo in a existing listing will throw a "File not found (FP001)" error.  Location is east coast for me.

Message 67 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Same problem on ebay.co.uk Banner with warning would be really nice when something like this happens. Would not need to try taking photos with different cameras and changing browsers and even os's 😄 Need to list, cant... When uploading photos receiving: Internal error (SD009) ... I guess, lets just wait...

Message 68 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Same problem here 

I had items saved in draft mode with photos uploaded - ready to do final edit this morning and I cannot rotate, edit or work with my saved photos at ALL! 

I thought it was me but now I see it is across the board

Please fix quick

Message 69 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Can someone post the Customer Service Phone Number for computer challenged  people like me who can't find the number.

Message 70 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Same thing here. I deleted the app and reloaded the app, tried using browser versus the app, took the photos tried to upload them try to take them live… Nothing works. I need to list things now like… Please hurry

Message 71 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Same issue here and have tried in Chrome, Firefox and Safari with no luck.

Message 72 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

Really frustrating lately to see how much stuff is always broken with eBay ... I just started a national advertising campaign on social media referencing our website, Amazon, and eBay but can't upload the product to eBay 😞  

Message 73 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

ebay tech is probably working on their software...
usually.....give it some time.....and should be good-to-go
soon. be patient.
i hope they don't CHANGE FORMATS, CHANGE JPG IMAGE LOADING
etc etc as they have done in the recent past....which really SCREWS up
things. WHY FIX IT IF IT AIN'T BROKE???
Message 74 of 139
latest reply

Can't upload photos to Listings- Keep getting Internal Error Message

1-866-540-3229 There are other numbers, but this is the one I use.

Message 75 of 139
latest reply