cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't create USPS Labels - no shipping agreement setup

H there,

I'm hoping you can help me out. I've gone back and forth with both ebay and paypal and they can't seem to help me.

 

When I try to create a label I get this error " Something went wrong and we were not able to generate the label."

 

It shows that Paypal is my select method of payment and there is money in the account.

 

I unlinked my ebay account and relinked it to create an ebay inc. billing agreement, but it doesn't show a "shipping agreement"

 

Is there something I've missed to create the shipping agreement?

 

I've had this account for years without issue and all of a sudden this popped up a few weeks ago and I can't get any traction to fix it. 

 

Please help! 

Message 1 of 4
latest reply
3 REPLIES 3

Can't create USPS Labels - no shipping agreement setup

You can create USPS labels on PayPal.


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
Message 2 of 4
latest reply

Can't create USPS Labels - no shipping agreement setup

The lables need to be created through ebay. Paypal is not an option unfortunately. 

Message 3 of 4
latest reply

Can't create USPS Labels - no shipping agreement setup

You need to unlink and relink the shipping payment option, which is different from the ebay account payment link.  Do this from a PC, not the mobile app, and see if it fixes your problem:

 

Log into your Paypal account and go to your Account Settings>>Money, banks and cards>Automatic Payments. Click on Set Automatic Payments.


Then in My pre-approved payments, select eBay Inc Shipping, and CANCEL

Next time you create a shipping label, it will ask to log into your Paypal account for the label payment.

Message 4 of 4
latest reply