11-24-2020 05:52 PM
I am trying to change my registration information but everytime I click on personal information this error appears: "Sorry, something went wrong. Please try again later." I'd been trying this for a week with different browsers and laptops with no luck. Any ideas on how to fix it?
11-24-2020 07:38 PM
I see you are registered in Columbia. Did you register on the ebay.com site, or another site?
What information are you trying to change?
Possibly there may be an alternative link that you can use, or an alternative way to change the information.
11-25-2020 04:48 PM
Your best option would be to contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem. They usually get back to you in 24 - 48 hours and are more helpful than the offshore phone support nowadays.
https://twitter.com/askebay
https://www.facebook.com/eBay/