Can't Stay logged in Issues

[3eyedfishcatcher]

Are users using iphones, ipads, and Mac laptops having issues with ebay not keeping you logged in? Seams kind of odd the only people posting these issue are using android phones and windows based pc's and browsers.

[eburtonlab]

I haven't heard about any Android sign-in issues, but the desktop issue seems to be primarily confined to Microsoft browsers, as far as I can tell.

For folks looking for the workaround, see here:

https://community.ebay.com/t5/Technical-Issues/SIGN-IN-ISSUES/m-p/28884890/highlight/true#M47672

[3eyedfishcatcher]

No I do not need fixes for window based devices just wondering if there are any apple based devices having this problem. It seams that you only see post about windows and android based devices having problems along with Windows based browsers like edge, chrome, and firefox having issues. Its kind of weird like someone may want to push users to change devices to apple along with being forced to drop paypal for apple pay which has less users. apple device sales have tanks over the last few years so this move to drop paypal for apple pay and issues on windows and android devices has a kind of feeling like service is being throttles or disrupted to push users to switch. After all net neutrality laws were over turned then these problems star right as ebay says they are switching.

[eburtonlab]

I can't really speak to Apple issues, as I'm not as familiar with those applications, and so I don't actively follow the Apple discussion topics.

If for some reason there were a concerted effort on eBay's part to drive users to a particular platform, I can think of several ways to incentivise folks that would work better than purposefully introducing (or not fixing) bugs that make eBay painful to use on other platforms. That seems more likely to drive folks to one of eBay's competitors than getting them to trade in their Android phones for Iphones.

[acrc3113]

Don't know anout iphones, but my PC is experiencing the same log in issues, and it's annoying.

[dollybeauty]

Hi All,

eBay is aware of this and working on it.