08-27-2023 03:04 PM
A few months ago, I was made an authorized user on a (charity) business account so I could help make listings for them, but then I had trouble accessing my own account information. Most of the time, it either showed me the business' listings, or told me I was not authorized to see my own listings and to contact the account owner (depending on what I had just done during troubleshooting). After fighting with it for several weeks, I have finally just removed the authorization to the business account, and after some re-booting, it is now allowing me to see/manage my own listings again. I looked at the help pages about adding authorized users, and I see what looks like a fairly new addition that says it is best if users create a 2nd account that is to be used only for business authorized user access to "avoid confusion" with their personal sales/purchases. I would say it is not only confusion, it is impossible to use your own account both for yourself and as an authorized user. Either fix the authorized user access functionality, or don't imply it is possible to use one account for both!
08-27-2023 05:17 PM
Your problem might be that you cannot be signed in to two accounts at the same time with the same browser.
You would have to sign out of the auth user account and then sign in to your personal account to access your own listings.
You could be signed in to both accounts if you used a different browser for each account, e.g. Edge for one account and Chrome for the other account.