Authentication Failed.

[wpt05]

Why do I keep seeing this message "Authentication Ticket Mismatched, failed authentication. " in the Community area?  

[greg5000 · Accepted solution]

---

@wpt05 wrote:

Why do I keep seeing this message "Authentication Ticket Mismatched, failed authentication. " in the Community area?  

---

Same here and it's been extremely annoying! 

Happens every day and often ... just like the many other glitches and technical issues we all experience here.

eBay, Please Fix Your Website So It Works Properly! 

[3eyedfishcatcher]

Lately I have found it a good practice to copy what I have written before pushing the post button that way if the error occurs at least you do not have to rewrite everything. If this is like the HTML error that always happens they will not fix it.

[aliceinga]

Just happened to me when trying to reply to a "cannot pay" post.

[3eyedfishcatcher]

after typing just hit control a then control c. After you click post if the error occurs then refresh the page. Then past back in your comment and click post. I also noticed the error occurs usually if I accidentally hit enter while typing but that could just be a coincidence. The funny thing is if users constantly run into these post eBay reps who are on the community have to experience these issues and from a cost stand point you would think eBay would at least want to fix these issues to stream line their support. After all the more their reps have to waste time dealing with these issues has got to lower their productivity.

[3eyedfishcatcher]

I said hit refresh but meant to say hit the back button.

[jodybat]

eBay **bleep**. When I started post that criticized eBay sellers and eBay customer service,  I received the same error message. I guess that's one way of keeping negative posts off line.

[wpt05]

Well I was just trying to help other people by answering questions and I got logged out so they are not just blocking out negative posts.  

I noticed if I have multiple windows open, then go from the community area to the main eBay area on one of the windows, it does it a lot more.  When go from the main eBay area to the community it goes back to normal when I refresh the other windows.  

[greg5000]

---

@3eyedfishcatcher wrote:

I said hit refresh but meant to say hit the back button.

---

Thanks, I figured this out a while back as this isn't a new issue, but it's been happening a lot this past week (when the CEO resigned).

Interesting coincidence ...

[3eyedfishcatcher]

Their CEO resigned did he really quite. Does this mean they will drop their managed payment program that constantly failed and was supposed to be 100 percent up and running this summer. Does this have something to do with the backlash of buyers and sellers insisting them want PayPal. 

[3eyedfishcatcher]

I was just looking at my community profile out of beardom. If you go to you profile and scroll down to drafts. It appears this error is creating drafts that are just sitting there taking up space on eBays servers.