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App issues on these boards ~ iOS vs Android

Anonymous
Not applicable

So question: I see about 100x more iOS App posts than Android App posts. Is the iOS App that much more broken than the Android App or are Android users less reliant on the App than are Apple users?

 

And before anyone says there are more Apple users than Android users, stop. The market is about 75% Android vs 25% Apple and 25% may be generous.

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App issues on these boards ~ iOS vs Android

tyler@ebay
eBay Staff (Alumni)

Hi @Anonymous & @eburtonlab - this is an interesting result from a quirk of the two apps:

 

The iOS version has a direct link to the Community Boards from within the app

The Android version does not

 

From what I understand, getting a direct link to the boards from within the Android version has proven difficult, which is why we tend to see a larger representation from Apple users.

Tyler,
eBay

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App issues on these boards ~ iOS vs Android

Some of the posts on the iOS app board seem to not be related to the app at all, so I wonder if some users are being steered into that board by following a particular link somewhere.

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App issues on these boards ~ iOS vs Android

Anonymous
Not applicable

@eburtonlab could be. The amount that it is disproportional is remarkable.

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App issues on these boards ~ iOS vs Android

tyler@ebay
eBay Staff (Alumni)

Hi @Anonymous & @eburtonlab - this is an interesting result from a quirk of the two apps:

 

The iOS version has a direct link to the Community Boards from within the app

The Android version does not

 

From what I understand, getting a direct link to the boards from within the Android version has proven difficult, which is why we tend to see a larger representation from Apple users.

Tyler,
eBay
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