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Android app still not working with wifi

How long is it going to take for ebay to sort out the much highlighted issue with the Android app not working over wi-fi. This has been going on since the last update and should have been sorted out by now. 

Message 1 of 5
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Android app still not working with wifi

Having the same issue,thought it was my phone. Hope it doesn't take eBay long to fix problem

Message 2 of 5
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Android app still not working with wifi

Questions about the various apps that are available, are best answered in the Discussion boards. There is a board for iOS (Apple) and another for Android.

Above, click on Discussions, then click on the group your device fits into, or click on a direct link below.

http://www.ebay.com/ios

http://www.ebay.com/android

These boards do have eBay associates who are monitoring the posts.

You can help them answer your questions by adding to your post,

1) the device,
2) the OS version your device is using, and
3) the version of the App you are having difficulty with.

The more info you can relay, the better they can help you.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
Message 3 of 5
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Android app still not working with wifi

Dredging up an old post here, but seems to be relevant. Just upgraded from Samsung a5 to moto g7 plus running Pie, ebay app won't work on my home WiFi, works fine on cellular. The old phone still works fine on either. 

Message 4 of 5
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Android app still not working with wifi

Hi everyone,

Due to the length of time that has passed since this thread began, we have locked it from future replies. If this is still an issue that warrants discussion, don't hesitate to begin a new thread here.

Thanks.

Brian,
Community Team
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