cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.

I am a new seller - June 2018. I just got a new store, was actually billed US$4+ over the cost eBay specified. I have 7 active listings, 1 sold. I found out that my products are not appearing on the search results even when I use the exact keywords in their right order. I used the product ID to search and yet no result.

Upon viewing my listings it shows which store category I listed it into. But then, if I click on the category, no product appear. My store appears completely empty! the listings has been on for nearly 7 days now yet the store can't read it. 

When I go to certain part of the Seller Hub, it says I have no product listed!

 

Have anyone experinced or experincing same thing? What would be a suggested line of action?

 

Best.

Message 1 of 7
latest reply
6 REPLIES 6

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.

I have the same problem for me it is like that for almost 2 months my store is not showing at all and my selling items are not showing gave a call to ebay customer service and they were supposed to call me after 7 days but now almost 16 days heard nothing from them gave a call again and had to wait for 26 minutes and then the line dropped.I was forced to cancel subscription.
Message 2 of 7
latest reply

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.

Your account shows registered in China, while you listings show Dallas, United States. (You better be shipping from Texas and not China.)

There is a theorized problem with sellers in Asia not being able to see their own listings. Could also be because you don't have a shipping option to China - viewers do not see listings that don't ship to their country.

See here:
https://community.ebay.com/t5/Technical-Issues/Unable-to-view-ebay-stores/m-p/28509736
https://community.ebay.com/t5/Selling/can-t-see-any-items-in-eBay-store/m-p/28521884
https://community.ebay.com/t5/Selling/Same-problem-here-quot-No-Listings-quot-appears-WTH/m-p/286801...
Message 3 of 7
latest reply

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.

You are in Pakistan - maybe the possible Asia seller (Hong Kong, Taiwan, Vietnam, China, Japan that I know of from here) issue also involves Pakistan?

See my reply to ngoupat_0 above.
Message 4 of 7
latest reply

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.

in the "Shipping and payment" tap at your listing, change the shipping country to other country than china , change to "united states" then insert any zip code, then press "Get Rates", after that you will find your items at your store or even in search, it's really worked....
("Winter Is Coming")
Message 5 of 7
latest reply

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.

Aye! I am resident in China, use 3 warehouses, 3 different 3PLs - 2 in USA (Dallas and Florida) and 1 in Shenzhen, China. Most of my inventories are however in Shenzhen, China although I make sure to correctly represent the item location. Would using multiple item locations impact sales or ranking negatively?
I always declare inventory lower than 3 although I have more than 50 of them in each warehouse, this is done to avoid overselling as I use others outlets for selling off inventories in USA. In a case I oversell an SKU (though the chances of this happening is below 0.001%), will shipping from China impact ranking or cause troubles?

Does location affect sales? if yes, which warehouse would you recommend I stock up? My guess is USA.

I am an amateur here on eBay and will appreciate any advice, suggestions or recommendations?

Message 6 of 7
latest reply

All listings doesn't appear in store, Listings doesn't show up in search over 7 days now.


Aye! I am resident in China, use 3 warehouses, 3 different 3PLs - 2 in USA (Dallas and Florida) and 1 in Shenzhen, China. Most of my inventories are however in Shenzhen, China although I make sure to correctly represent the item location.

I only mentioned the issue about accurately representing item location because it is a very sore point around here (Chinese sellers listing US locations, but shipping from China). Many buyers are very upset that it happens.

 


 Would using multiple item locations impact sales or ranking negatively?

I'm a small seller, don't worry about search ranking, and have never looked into it. If I had to guess, I would say no.

 


I always declare inventory lower than 3 although I have more than 50 of them in each warehouse, this is done to avoid overselling as I use others outlets for selling off inventories in USA. In a case I oversell an SKU (though the chances of this happening is below 0.001%), will shipping from China impact ranking or cause troubles?


Inventory < 3 is a good approach to minimize/reduce out of stock issues if you are selling in multiple channels.

 

Yes, shipping from China for an out of stock item listed as being in the USA will cause troubles. It is technically an eBay violation (accurately represent item location), but the problem will be upset buyers who don't receive a USP tracking number and instead receive a China Post, SpeedPak, or DHL tracking number, and a longer delivery time. You will get negative feedback from some, and that could impact future sales as a result

 

(if I saw multiple negative feedbacks indicating that seller was claiming item in USA and shipping from China I would close the page and purchase from another seller.)

 


Does location affect sales? if yes, which warehouse would you recommend I stock up? My guess is USA.


I believe so. I search US only, and don't buy from directly China even if a listing slips through the US only filter through misrepresentation. I check feedback, seller location, and everything I can to be sure I know my seller. Many other experienced buyers also do so. Newbie buyers don't, many end up surprised and unhappy, and newbie buyers have less reservations about leaving negative feedback immediately or opening a return case.

 

So, having said that, I would recommend selling out of a US warehouse.

 


I am an amateur here on eBay and will appreciate any advice, suggestions or recommendations?


I've been a buyer here for 17 years and a seller for 14 years, but I'm the wrong person to ask. About the only advice I can give is be honest, accurately describe your items, don't try to look for eBay loopholes or game the system, be aware that many US buyers do not like to purchase from outside the USA, and leverage the US warehouse locations as much as you can.

 

You might do better asking search ranking and item location type questions on the Selling board.

https://community.ebay.com/t5/Selling/bd-p/selling-db

 

 

Back to the original reason for your post here:

Did you solve the problem with visibility of your items in search and in your store?

 

Message 7 of 7
latest reply