Hi all, anyone else has this issue?
I swapped from a personal account to a business account. I’m now a sole trader (UK). I had already entered my national insurance number as a personal account holder and got the standard red banner ‘update account details to remain compliant’ etc..
Each time I click the banner and enter my NI it asks me to enter it again. Over the past few weeks I must have phoned eBay every day, going through every fox under the sun. I tried using desktop site, then the phone, cleared the cache, said I didn’t have an NI number, entered it again, spoke to the payment team - no issues their end as they can see the NI number under my personal information. In the end I was left with we will submit this as a tech glitch and it’ll be cleared with 48hours.
And nothing. Is it just me? Am I stuck in some eBay glitch for ever? I don’t like seeing the threatening red banner every day and I don’t have it in me to listen to the hold music again!
Thanks all.
