Add on note regarding the current Make Offer unable to accept, counter glitch: auto decline.

[myhomeschooldelights]

tyler@ebay 

Please add to the service request that not only are we unable to accept or counter offers, but also the "auto decline" feature is not working - at least not for me.  I have all my Make Offer items (nearly everything) with an auto decline below a certain amount and offers are pouring in for low-ball prices due to this glitch.  So please be sure the technicians are aware of that as well.  Thank you so much.

[tyler@ebay]

Thanks for the heads up on this @myhomeschooldelights! It was not something currently included in the ticket, but I will make sure it gets mentioned. 🙂

[myhomeschooldelights]

tyler@ebay 

brian@ebay 

Thank you so much.  This glitch seems to very wide spread and affecting sales and communication with customers greatly.  I hope the repair can be expedited.  I noticed the problem at the same time as my Seller Hub overview started notifying me of listings that needed added item specifics soon to be required.  It doesn't seem like there should be any connection between the two, but the timing was concurrent, just fyi.  Thanks!

[tyler@ebay]

@myhomeschooldelights - I'm heading out for the day, but wanted to let you know this has been added and it's currently being worked on as an urgent issue. 

Thanks again for letting us know!

[myhomeschooldelights]

tyler@ebay 

Thank you, Tyler.  Appreciate your replies very, very much.

[tyler@ebay]

Happy to help @myhomeschooldelights!

I got confirmation that this was supposed to have been fixed overnight - will you give it a try and let me know? 

[myhomeschooldelights]

Hi tyler@ebay   - just as soon as I get an offer on something, I will definitely let you know.   I don't have any current ones at the moment.  This is great news though.  I'll be back....thanks again.