04-10-2024 02:01 AM - edited 04-10-2024 02:04 AM
The getOrder request (https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/methods/getOrder) returns the buyer's primary phone number:
"primaryPhone" :
{ /* PhoneNumber */
"phoneNumber" : "string"
}
However, the phone number does not contain the country code. This is problematic because our shipping service providers usually require the full phone number, including the country code.
How can we obtain the country code?
Thanks in advance!
NB: Interestingly, the country code is provided in getPaymentDispute requests (https://developer.ebay.com/api-docs/sell/fulfillment/resources/payment_dispute/methods/getPaymentDis...) :
"primaryPhone" :
{ /* Phone */
"countryCode" : "string",
"number" : "string"
}
04-15-2024 01:06 PM
11-01-2024 12:27 AM
Unfortunately, your response was not helpful. When the recipient’s phone number is provided without the country code, it requires manual intervention in our system (such as address adjustments). Would it be possible to include the phone number country code within the getOrders API response?
Additionally, could the countryCode within the contactAddress be used as the phone country code? Is there a chance that the two country codes might differ?