07-10-2023 09:23 PM
I recently switched to the fulfillment api and noticed the ability to see when an item was purchased with best offer, which was something I thought would be nice to track, but i've checked several items that I know we sold via best offer and this is not getting populated or even downloaded as part of the json response for a fulfillment getOrders request. Is there only a certain status the order can be in that this would get properly populated? soldViaAdCampaign works, but fromBestOffer is never returned in my testing and production.
08-07-2023 09:59 AM
Hi @ssisurplus
The Fulfillment API covers only the transactions that have completed the checkout process and does not cover pending payment purchases that require upfront payment before shipment. This can be the possible reason for not getting the affected order in the response of getOrders call.