Ebay Order Web-hooks - Order notification API

[pillpharm]

Hello,

Is there a way to get seller notifications for when a buyer purchases an item.

I have looked at the following Notification API and there does not seem to be any topic (topic_id) which does provides New order notifications:

https://developer.ebay.com/api-docs/commerce/notification/resources/topic/methods/getTopic

I am trying to set up web-hooks for new orders in my application. Will the above (along side the Fulfilment API to retrieve the order details) be able to achieve this or is there some thing else I can use  to set up new order web-hooks.

Many Thanks,

T

[developer_support@ebay]

Hi @pillpharm,

You can subscribe to Platform Notifications with SetNotificationPreferences call to get the notification for the events like  FixedPriceTransaction, AuctionCheckoutComplete and ItemMarkedPaid.

You can refer to the links below to get more information on subscribing and triaging the Platform  Notifications.

Subscribing to Platform Notifications: https://developer.ebay.com/api-docs/static/platform-notifications-landing.html#subscribe

Triaging a Platform Notifications Problem: https://developer.ebay.com/support/kb-article?KBid=706

[pillpharm]

Hello developer_support@ebay ,

Thank you for this, it was very helpful. Unfortunately, I am not receiving any notifications even after subscribing via SetNotificationPreferences. I have subscribed to ItemSold & ItemMarkedPaid and verified this using GetNotificationPreferences.

Both notifications are marked as enable but I don't seem to be receiving any notifications. I've checked this using GetNotificationsUsage where I get 0 counts for any messages.

I've also verified my configured Application URL is returning a 200 status for notification requests to ensure the application is not marked as down.

Any assistance would be much appreciated.

Many Thanks,