PublishOffer Method returns Error Code - 25001 , A system error has occurred.

[sabbashop]

Hello All,

While publishing an offer (auction offer) using the publish offer api method I keep getting this error code

{

"errorId": 25001,

"domain": "API_INVENTORY",

"subdomain": "Selling",

"category": "REQUEST",

"message": "A system error has occurred. Internal Server Error"

}

Steps I did prior publishing offer - createorreplaceinventoryitem call for creating inventory item, create offer for giving listing details including all the policies along with merchantlocationkey.

ALSO the publish offer with the same product details works for fixed price but not auction 

I have been trying to solve this problem from a lot of time now and couldn't get any far.  Any help on how to solve this issue will be highly appreciated.

[scdum-63]

Did you ever get an answer? How are you supposed to fix an issue like this if no one from ebay bothers to respond.

[sabbashop]

I'm not sure what I am doing wrong 😕 but I did raise a ticket with their premium support and they said that the ticket was assigned to their development team and they are actively working on this issue. 

I think it has something to do with the quantity field not being correctly mapped either I am sending something wrong or eBay is mapping it incorrectly.

when you create an inventory item, there is no place to specify if the inventory item will be used for auction or fixed price. But when you do get inventory item , you see that it's being assigned to fixed price quantity leaving the auction quantity null. 

This is the farthest I was able to get to this problem, I also noticed that they recently released a fix on their traditional api which was for a similar issue on the add ,revise item calls. 

Maybe, they will give us an update soon. Please do let me know if you get any other leads.

[do_912129]

Having the same issue....Did the eBay team give you a solution?

[medisave_shop]

Same question !

[tezdeepthi]

Hi , 

Sorry to hear that multiple people are facing the issue. Kindly share the payload you are using, we will check and get back to you what it is the issue.

Thank you in advance.

Regards,
eBay Support Team

[phinedevl_0]

im having the exact same issue, originally i got errors indicating i needed to remove the fields: availableQuantity & ebayPlusIfEligible so i removed them. this is now my createOffer payload. the createOffer call itself is successful, i did the get offers to get one of my offers that didnt publish, this isnt the exact payload but contains the correct fields: "offers": ```[
{
"offerId": "782837239016",
"sku": "Gaming Chair-61677-250625015",
"marketplaceId": "EBAY_GB",
"format": "AUCTION",
"listingDescription": "Upgrade your gaming setup with this GTPLAYER Fabric Ergonomic Gaming Chair GT830. This chair is brand new and offers excellent comfort and support for long gaming sessions.\n\nKey features:\n- Brand: GTPLAYER\n- Condition: New\n- Ergonomic design\n- Fabric upholstery\n\nThis chair is in new condition and ready to enhance your gaming experience.",
"pricingSummary": {
"auctionStartPrice": {
"value": "101.07",
"currency": "GBP"
}
},
"listingPolicies": {
"paymentPolicyId": "252549399012",
"returnPolicyId": "252548781012",
"fulfillmentPolicyId": "253598348012"
},
"categoryId": "61677",
"merchantLocationKey": "warehouse3",
"tax": {
"applyTax": false
},
"status": "UNPUBLISHED",
"listingDuration": "DAYS_21",
"includeCatalogProductDetails": true,
"hideBuyerDetails": false
}
]
}```